We think ecommerce websites haven’t changed since 2000s.
Most online stores still rely on the same rigid experience: categories, subcategories, filters. But real shopping isn’t about clicking through menus it’s about asking questions, getting advice, being guided.
At Dialog, we’re building the AI shopping agent that brings real conversations back to ecommerce one that helps customers navigate, compare, and decide, just like an in-store advisor.
Already used by brands like Delsey, Oh My Cream, and MG Motor, Dialog helps merchants triple their conversion rates by transforming the product discovery and decision-making experience.
After acquiring our first wave of customers in 2024, we're now entering a new phase: scaling up with larger brands, expanding into new countries, and launching more advanced features.
We are backed by Hexa, the leading startup studio in Europe (Front, Aircall, Swan, Spendesk) and top BAs: Clément Delangue (Hugging Face), Nathalie Balla (La Redoute), Rémi Aubert (AB Tasty), Romain Niccoli (Criteo, Pigment), Gilles Samoun (Algolia and Criteo board member).
As a Solution Engineer, you will be responsible for the technical integration of AI agents within large enterprise clients. Your role will sit at the intersection of product, technology, and business: